Peter, Branch Claims Manager - AIG UK Limited

"I have really enjoyed the sessions, and have found Carol a very challenging but supportive.  Carol has certainly enabled me to consider different options and encouraged me to have confidence in my own abilities. I have been able to step up from being a manager to being a leader of my team and this has been noticed by both my peers and senior Executive in our US parent organisation .Through coaching over fairly short time 6 months I have developed my listening behaviours, understanding and considering other views and the importance of reputational management.”